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About Us

History of Donside Pockets 2016

On 1 May 2016 My History Ltd took over the polypropylene pockets business of Donside Plastics Welding Ltd. This new part of My History will trade under the name of Donside Pockets and will be kept very separate from the existing genealogy supplies business.

Donside Plastics Welding Ltd began life in Ticehurst, East Sussex over 40 years ago under the stewardship of Christine Kemp, Eric Kemp and Les Seal. The polypropylene pocket range was added to the business around 2006. The time has now arrived when the team at this original company are changing their business strategy and My History under the name of 'Donside Pockets' has promised to look after the range and build on the hard work of Eric and Les looking after the interests of you the customer.

Our Contact details:
My History t/a Donside Pockets
1a Denaby Point Coalpit Road Denaby Main Doncaster DN12 4LH United Kingdom
Phone: 01302 288960
Fax:
VAT Registration Number: 848 0580 10


Company number: 9280097 My History Ltd trading as My History t/a Donside Pockets
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Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Currently our site does not accept payment therefore we will telephone you once we have received your order and verified the prices and stock availability.

We accept Visa and MasterCard credit cards and debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

When your order is received by us you will also recieve an email confirmation, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All orders are dealt with in strict chronological order and are usually despatched with 24/48 hours of receipt by Interlink Express.

Delivery Schedule

We will usually despatch your order within 2 working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

You can pay with your credit or debit card with PayPal pro payments (no paypal account needed). We do not store our customer's financial details.

Guarantee

We guarantee your satisfaction.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01302 288960 (International +44 01302 288960) or write to us at 1a Denaby Point Coalpit Road Denaby Main Doncaster DN12 4LH United Kingdom

Privacy Policy

My History t/a Donside Pockets do not store our customer's financial details and do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

For your privacy and security we do not store any customer financial details.

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.